Privacy Policy

The type of personal information we collect

We currently collect and process the following information:

• Name, email address, telephone number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have filled out a contact form on our website as you are interested in communicating with us

We use the information that you have given us in order to:

• In order to contact you in reply to your interest in our company’s services.
• In order to follow up if we have not heard back from you.
• In order to send you company news or updates about our services (marketing)

We use the information that you have given us in order to:

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@cohort-creative.com

(b) We have a legitimate interest.

How we store your personal information

Your information is securely stored on our computers or on our cloud database.

We keep your contact details on our servers unless you request us to delete them.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact us at:
Cohort Creative Ltd., Penthouse Central, 9-16 Kings Mansions, Lawrence Street, London SW3 5ND . Phone: +44(0)7815777286 . E-mail: hello@ cohort-creative.com

How to complain